Office Manager/HR Assistant - Contract/Part-Time (3 months)

Company: Direct Agents
Location: NYC Office (On-site)
Schedule: 4 days per week, Monday - Thursday, 9:00 AM - 6:00 PM
Duration: 3-month contract position
Compensation: $28-35/hr depending on experience

Direct Agents is seeking a dynamic Office Manager/HR Assistant to join our People and Culture team for a 3-month contract position. As the backbone of our NYC office, you'll create an exceptional workplace experience for all employees, and a kind welcome for clients & candidates,  while managing the day-to-day administrative and operational needs of our company.

This is an excellent opportunity for a highly motivated, organized, and hospitality-minded individual to make an impact starting on day 1 on the people team of a digital marketing & growth consultancy. 

Those with career ambitions on the people side or the digital marketing side are especially encouraged to apply!

Key Responsibilities

Facilities & Office Operations

• Oversee daily office setup and maintenance across all spaces within our four walls
• Monitor and maintain office inventory, ordering equipment and supplies within established budgets and procedure, finding efficiencies and automations along the way
• Coordinate internal communications regarding construction projects and facility maintenance activities
• Supervise manage two part-time housekeeping staff members & related details

HR Team Assistant 

• Provide first-level IT support and troubleshooting while collaborating with our third-party IT vendor
• Manage equipment requests and maintain internal tech systems, including conference room technology
• Process employee travel requests and coordinate bookings,  including detailed itineraries and real-time support for changes
• Prepare and submit timely budget and expense reports to the Finance team
• Support administrative requests from the CEO as needed
• Handle various administrative and organizational tasks as business needs arise

Employee Experience

• Coordinate seamless onboarding for all new hires and offboarding when necessary
• Field questions in person and on slack, with clear guidance on what you can answer and what you should go to a more senior member of the team
• Help plan in-office events and occasional off-site and the related internal communications 
• Support setup and live streaming for company meetings and external livestreams
• Serve as a friendly welcome and point of contact for office visitors. Be memorable!

Executive Assistant

• Provide proactive day-to-day executive support to the CEO as needed, anticipating needs and resolving issues before they arise
• Handle confidential information with the highest level of discretion and professionalism
• Jump in wherever needed with a positive, solution-oriented mindset—no task too big or too small

What You Bring

Required Experience & Skills

• 1+ years of on-site operations experience (examples: office, hospitality, retail, fitness studio to name a few)
• Exceptional organizational and prioritization skills with keen attention to detail.
• You know when to be resourceful and when it’s time to escalate 
• You love keeping trackers up to date, thinking ahead (without overthinking), and moving things forward 
• Outstanding written and verbal communication abilities across multiple platforms (phone, email, Slack)
• Strong technical aptitude and ability to troubleshoot basic consumer tech issues
• Experience collaborating with third-party vendors and service providers

Personal Qualities

• Energetic and positive team player who collaborates effectively across all departments
• Thrives in high-growth, fast-changing environments
• Passionate about creating a positive, vibrant workplace culture
• Self-motivated with strong problem-solving abilities

Important Details

• Start Time Requirement: Must be available to begin work at 9:00 AM to prepare the office for 9:30 AM operations
• Physical Requirements: Ability to handle office equipment, receive packages, and manage deliveries
• Location Requirement: Must reside within commuting distance of our NYC office for reliable daily attendance

• Reports to: People and Culture Team

Why Join Direct Agents?

Join a growing company where your contributions directly impact employee satisfaction and operational excellence. This role offers the opportunity to wear multiple hats, develop diverse skills, and play an integral part in maintaining our positive company culture.

Direct Agents is an equal opportunity employer committed to diversity and inclusion